Laptop charger not working

Laptop Charging Issues

When your laptop is plugged in but the battery isn’t charging, it’s easy to worry. A non-charging laptop can render your device unusable once the battery depletes. However, there are several steps you can take to troubleshoot and potentially resolve this issue. This guide applies to various brands like Dell, Lenovo, HP, and others, and is relevant for laptops running Windows, macOS, or Linux.

Table of Contents

Basic steps to troubleshoot your laptop charging issues

Verify All Physical Connections:

  • Ensure the charger is securely connected to your laptop’s charging port.
  • Check the plug’s connection to the wall outlet. Try a different outlet or avoid using power strips if possible.
  • Inspect where the cable connects to the AC adapter. Tighten any loose connections.
  • Verify that the battery percentage displayed on your screen is accurate.

Use the Correct Charger and Port:

  • Confirm that you’re using the right port, especially if your laptop uses USB-C for charging.
  • Use the original charger provided with your laptop. Avoid counterfeit or third-party chargers with incorrect wattage.
  • If using a low-power source (like a battery pack), understand that it might not be sufficient to charge your laptop.

Reduce Resource Usage:

  • Overuse of resources can impact charging. Use Windows Task Manager to monitor and close power-hungry applications.
  • Allow your laptop to cool down if it’s overheating.

Inspect Cable and Ports for Damage:

  • Thoroughly examine the power cord for any signs of damage.
  • Smell the AC adapter for any burning odors and stop using it if you detect any.
  • Check the laptop’s charging port for a snug fit and clear any debris that might hinder connection.

If the problem still persists

Give us a buzz and we’ll give you a free, no-obligation quote to fix it!

Intermediate steps to fix your laptop charging problems

Update or Reinstall Battery Drivers:

  • In Windows Device Manager, update or reinstall the drivers for “Microsoft AC Adapter” and “Microsoft ACPI-Compliant Control Method Battery”.

Check for BIOS and Firmware Updates:

  • Outdated BIOS or firmware can lead to charging issues. Visit your laptop manufacturer’s website and check for any available updates. Follow their guidelines for updating.

Consider Getting a New Charger:

  • Try using a different charger, preferably an original one or a third-party one that is guaranteed by the supplier. Ensure that it matches the power requirements of your laptop.

Try a Different Battery:

  • If possible, test your laptop with a different battery that is known to be functional. This can help you determine if the issue is with the battery or the laptop itself.

Seek professional help for your laptop charging issue

  • If the situation doesn’t improve, it’s time to call in the experts. Contact us via this quick form for a comprehensive diagnosis and repair. We’ll handle your data with the utmost care and respect for your privacy. For a list of all the other Laptop related repairs we can do, check out this page.

Advanced laptop charging troubleshooting steps

Test the Battery by Removing It:

  • If your laptop has a removable battery, shut down your computer and disconnect all accessories.
  • Remove the battery following the manufacturer’s instructions.
  • Press the power button for a few seconds to discharge any remaining power.
  • Reconnect the charger and try to power on your laptop. If it powers on, the issue may lie with the battery.

Adjust Power Options in Windows and Manufacturer Software:

  • In Windows, reset your power plan settings to default.
  • For specific laptop brands, check manufacturer-provided software for battery charge thresholds and adjust them if necessary.

Inspect Internal Connections and Hardware:

  • Sometimes, the issue could be with internal connections or hardware. If you’re comfortable, open the laptop and check for loose connections or damaged components. Exercise caution to avoid voiding warranties or causing damage.

If the problem still persists

Give us a buzz and we’ll give you a free, no-obligation quote to fix it!

Preventing laptop charging issues in the future

Proper Handling and Storage of Charger and Cables:

  • Avoid bending or twisting the charging cable excessively. This can lead to internal wire damage, which is not always visible from the outside.
  • When not in use, coil the cable loosely rather than folding or wrapping it tightly around objects, as this can strain the cable over time.
  • Store the charger and cable in a cool, dry place, away from direct sunlight or extreme temperatures, which can degrade the materials and functionality.

Regular Maintenance and Cleanliness:

  • Keep the laptop’s charging port clean. Dust and debris can accumulate, hindering the connection. Use a soft, dry cloth or compressed air to gently remove any buildup.
  • Inspect the battery, charging port, and AC adapter periodically for any signs of wear, tear, or damage. Early detection of issues can prevent more significant problems later.

Mindful Usage of Battery and Laptop Charging Habits:

  • Avoid overcharging the laptop by not leaving it plugged in at all times, especially when the battery is fully charged. This can help in prolonging the battery’s overall lifespan.
  • Try to keep the battery charge between 20% and 80%. Both complete discharging and charging to 100% can put additional strain on the battery.
  • Use power-saving settings on your laptop to reduce battery strain during use.

Need expert help?

  • Contact us via this quick form for a comprehensive diagnosis and repair.

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Laptop Charging FAQ

Here are some of the most common questions we get asked. You might find it helpful to read through.

There could be several reasons, such as loose or damaged connections, a faulty battery, the use of an incorrect charger, or software-related issues. It’s important to diagnose the problem systematically using the steps outlined in the guide.

If your laptop has a removable battery, you can test this by removing the battery and trying to power on the laptop with just the charger connected. If the laptop powers on, the battery might be the issue. If your battery is not removable, consider seeking professional help for diagnosis.

A third-party charger is more affordable. If you are budget conscious, then make sure that you pick one up from a reliable local supplier who will give you a warranty for faulty parts.

If there’s visible damage or you smell burning from the AC adapter, stop using the charger immediately. Inspect the laptop’s charging port for any debris or damage. If cleaning doesn’t help or the damage is significant, consider replacing the charger or getting the port repaired.

Leaving your laptop plugged in at all times, especially when the battery is fully charged can reduce the battery’s overall lifespan and on some occasions cause charging trouble.